MEET YOUR BUSINESS DATA ANALYST CONSULTANT
I AM A Senior Business Analyst
Felicia Joyner is a visionary an experienced Business Analyst and Data Analyst at Blue Cross Blue Shield North Carolina who designs solutions that meet critical business needs. She is skilled in planning, coordinating, and administering systems development projects and advancing projects during all SDLC phases and agile sprints.
Felicia has extensive experience with developing creative approaches to meeting challenges of software validation, resource management, measurement, and development. During her time as Product Manager for Deloitte, Felicia advocated for improving the efficiency and effectiveness with which the company made data-driven decisions. At IQVIA she designed, developed, and deployed business intelligence
solutions, providing data for interactive Tableau dashboards. She also sourced data from 26 internal enterprise datasets, audited for accuracy and consistency, implemented business rules, and collected requirements for reporting needs directly from end-users.
Felicia’s success in leading others and facilitating cross-functional teams has aided her in both her professional work and her tenure as President of the Research Triangle Park (RTP), NC chapter of the International Institute of Business Analysts (IIBA). She has been involved with the board since 2015, holding positions as Secretary and Treasurer.
I AM A Senior Data Analyst
Skilled at customer engagement, designing solutions that meet critical business needs. Makes business decisions clearly communicating requirements through epics and stories, so they are understood. Clearly explains product vision enabling agile project team to deliver products delighting customers. Develops creative approaches to meet challenges of software validation, resource management, measurement, and development.